TvNado Refund Policy

Last updated: October 27, 2026

TvNado doesn't publish refund terms. This page explains how a TvNado plan is paid for and what to check with our team before you order.

No published refund terms

There are no published refund terms for TvNado plans. If refunds, or anything else about your order, matter to you, ask the team on WhatsApp before you order, so you have the answer in writing in the chat before you pay.

One-time payments, no auto-renewal

Every plan (3, 6 or 12 months, for 1, 2 or 3 devices) is a one-time payment for a fixed term. Nothing renews automatically: 7 days before your plan ends, we email you a renewal link, and you decide whether to use it. If you don't renew, your plan simply ends at the end of the term you paid for. Prices are on our prices and plans page.

Before you order

Message the team through the contact page and ask about anything that matters to you, for example:

• which app to use on your device, and how to set it up;
• whether a channel you care about is available (the channel list can change over time);
• whether a free trial is available: a 24-hour trial may be offered at the team's discretion, one per household (see our free trial page).

Technical problems

If something doesn't work after you order, message the team on WhatsApp in the same chat so we can help with the app, the login or the connection.

Your legal rights

This page doesn't affect any consumer rights you have under the law where you live.

Contact

For any question about payments or your order, use our contact page to reach the team on WhatsApp.