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TvNado support

TvNado: contact and support on WhatsApp

For a free trial request, a new order, a renewal or a question about your order, message us on WhatsApp: the team answers 24/7.

WhatsApp

TvNado on WhatsApp: how to reach us

WhatsApp is our only contact channel, 24/7: free trial requests, ordering, setup, renewals and questions about your order. If you can, tell us your device and your plan.

Message us on WhatsApp
Write to us

A message for the TvNado team

Give the right details once so the team can help faster: pick a topic and your device, then describe what you need. Your message opens in WhatsApp, and you talk with the team directly.

Your message opens in WhatsApp, ready to send. Never include a password or card number.

Quick help

TvNado: quick answers from support

Picture freezing or nothing loads?

Re-type your login and password with no space before or after, restart the app, the device and your router, and use a wired connection if you can. TvNado recommends at least 15 Mbps for HD and 30 Mbps for 4K; if a channel still stutters, switch it to HD.

Read the FAQ →

Need help setting up?

Our guide covers TvNado on Fire TV Stick, Android TV, Smart TVs, Apple devices, MAG boxes and computers. The team tells you which app fits your device; setup takes less than 5 minutes.

The setup guide →

Want to try it first?

A 24-hour free trial may be offered at the team's discretion, one per household. Ask on WhatsApp with your device and the app you use.

About the free trial →

Looking for a specific channel?

Send us its name before you order and the team answers. Plans run 3, 6 or 12 months for 1, 2 or 3 devices, from $39, paid once.

Compare plans →